FAQs

CASTING DIRECTOR

I have received an email from a casting director at HELLO!. Should I reply?

Please do not reply to this email! We have been alerted that this is a scam and have contacted the police. Please accept our apologies for the inconvenience.

MAGAZINES

I haven’t received my magazine. What can I do?

Please email hello@subscription.co.uk

I would like to buy a previous issue of HELLO! Magazine. Where can I buy it?

 Please contact our Back Issues Department on:

• If calling from the UK: 01858 438 430
• If calling from outside of the UK: +44 1858 438430

How can I renew/cancel my subscription?

Please go to your account at www.subscription.co.uk/hello/help or call our Customer Service team on 01858 438430 if you’re in the UK, or +44 (0)1858 438430 if you’re overseas.

How can I change my shipping address/name?

To update your account, please go to www.subscription.co.uk/hello/help

How do I unsubscribe from HELLO!'s newsletter?

If you are not enjoying our newsletters or want to stop receiving them, you are free to unsubscribe at any time. You can do this by clicking on the ‘UNSUBSCRIBE’ links in the footer of all our newsletters.

If you encounter any issues please email our Customer Service team at digitalteam@hellomagazine.com.

How can I subscribe to HELLO!'s newsletter?

You can register here www.hellomagazine.com/newsletter

What should I do if I've changed my email address?

You have two options:

1. You can unsubscribe and subscribe again with your new email address
2. You can email digitalteam@hellomagazine.com and we will do it for you

What should I do to stop receiving HELLO!’s notifications?

Go to www.hellomagazine.com/webpush/ on the device you're receiving the notifications on. Then click on the bell at the end of the page to deactivate the notifications. If you need additional help, contact digitalteam@hellomagazine.com.

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