Magnolia Network stars Andy and Candis Meredith have broken their silence amid accusations that they have scammed their clients. The pair's TV show Home Work debuted on Wednesday, the same day Chip and Joanna Gaines' network launched, but has already been pulled from air.
MORE: NCIS, Chicago Fire, Grey's Anatomy and more suffer major setback
"We've seen stories that has [sic] been circulating, and although we cannot speak for anyone but ourselves, we can say that we have always tried to give everything we have to make anyone we work with happy," the pair shared with fans on social media Friday night. "We will never take away their truth and how they are feeling. We can only say that there are two sides to every story and while we chose not to go public with our truth, because we know how hurtful this feels, we understand that only hearing one side can paint a negative picture."
WATCH: Chip and Joanna Gaines launch Magnolia Network
Three homeowners that the pair worked with for the show came forward in the past week to make accusations of incomplete work and unsafe conditions, as well as claims of lack of communication and budgets that sometimes doubled.
Aubry Bennion alleged she was given a three-week timeline and a $25,000 budget for her project but that she was asked to increase her budget to $40,000 and that after several months she still had no kitchen.
MORE: This is Us: see the cast and their real-life children here
Bennion has filed a complaint with the Utah Department of Commerce Division of Consumer Protection.
Jeff and Teisha Hawley took to social media for a series of posts in which they claim that their timeline increased substantially for a multi-room project that the Merediths were working on, during which time the Hawley's lived in their basement with their children.
Andy and Candis have been accused of poor workmanship and bloated budgets
The husband and wife shared a video of incorrectly installed wood flooring and alleged a worker fell through their floor.
Vienna Goates, a mother of five, also shared a series of posts with followers in which she revealed that after being approached in 2019 for the show, she paid $50,000 of a total $100,000 budget but no work has ever been completed.
She alleged that Candis convinced them to stay on for the show, and paid back some of their deposit.
Magnolia Network president Allison Page addressed the accusations in a statement which read: "Magnolia Network is aware that certain homeowners have expressed concerns about renovation projects undertaken by Candis and Andy Meredith. Within the last few days, we have learned additional information about the scope of these issues, and we have decided to remove Home Work from the Magnolia Network line up pending a review of the claims that have been made."
They shared a starement on social media
The Merediths, who have a blended family of nine and live in Utah, said that they "adamantly deny that we have ever stolen money from these clients" and added that they "worked with licensed general contractors".
"It is true that we are sometimes left with outstanding balances, but we always pay, even if it takes some time for us to make arrangements. To say anything otherwise is truly not ok. We have paid every amount of money we could to make things right and have continued making payments when necessary," they continued.
"We ask that these threats and piling on without the full story stop, they are the same handful of stories spinning and spinning, looking like there are 'so many' hurt people in our wake.
"So many believe that we are frauds, have hurt people intentionally, and that we are not who we say we are. That is simply not true."
Their show also sees them renovate an old school house for their family of nine
They alleged that they "also have 'receipts' of things that have happened" and said that "working with general contractors can be so challenging and we have tried to carry as much of that burden from anyone we have consulted with at great personal cost to us financially, mentally and physically".
They also claimed that they had paid out of pocket for certain things "to create an overall positive outcome."
"One day we may have the courage to put everything out publicly to defend ourselves against the 'instagram mafia' that was called up. But in this moment, we know that anything we say will only be turned against us and hurt so many more," they concluded.
Read more HELLO! US stories here
Like this story? Sign up to our newsletter to get other stories like this delivered straight to your inbox.