Ticketmaster has sparked a backlash from royal fans over ticket applications for King Charles's coronation concert.
5,000 tickets were up for grabs in a ballot run by Ticketmaster, with the company initially saying that winners would be allocated based on the geographical spread of the UK's population and not on a first-come, first-served basis.
But an email sent out to applicants on Tuesday caused confusion, with many believing they had secured tickets to the star-studded bash at Windsor Castle on Sunday 7 May. See who is performing at the concert below...
The email stated: "Congratulations, you have been successful in the ballot for a pair of standing tickets to The Coronation Concert, At Windsor Castle on Sunday 7 May 2023."
"Tickets in this supplementary round are being offered to a randomly selected group of ballot winners on a first come first served basis, so you will need to act quickly in claiming your tickets to ensure you secure them."
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© GettyHowever, when the ballot was opened in February, the terms & conditions on Ticketmaster's website said: "Tickets will not be allocated on a first-come first-served basis. There is as much chance of your name being drawn if the application is made on 10th February as by the closing time on 28th February."
Many applicants took to Twitter to express their confusion and disappointment, with many saying that Tuesday's email was "shocking," "disgraceful" and "misleading".
A Ticketmaster spokesperson told HELLO!: "Everyone who was successful in the two main ballot rounds for the Coronation Concert was offered a guaranteed pair of tickets, provided they claimed them within three weeks. Today, any unclaimed tickets were released on a first-come, first-served basis to those who had previously applied to the ballot (and were unsuccessful). These inevitably went very quickly."
The spokesperson added: "Final standing tickets for the Coronation Concert were released today on a first-come, first-served basis and, unsurprisingly, went very fast."
